Need a hand?
Questions about orders, delivery, or returns? We’re here to help.
Common Questions
Where does pickancart ship?
We ship to the UK, US, Canada, and EU. Available delivery options and estimated times appear at checkout.
How can I track my order?
Use your order confirmation and tracking link to follow delivery. Contact support if tracking hasn’t updated.
How do returns work?
Check our returns policy for eligibility, timeframes, and steps. Your statutory consumer rights remain protected.
When will I receive my refund?
Refunds are handled under our returns policy and applicable local rules. We’ll share updates as your request progresses.
How do I contact support?
Contact pickancart customer support with your order number and a brief description of how we can help.